Restaurant folks are cowboys, right? We’re pirates on a ship shooting from the hip and trusting our guts to point us in the right direction. But, to be honest, that hasn’t always served me well. What has always served me well, is looking at the data and planning accordingly. And, when I look to the future, I use the information I can pick up now to forecast the best path forward.
That’s what led to this conversation with the folks over at Oracle. They just completed a massive survey of thousands of restaurant customers in an effort to determine exactly what our customers want and what they’ll expect from us in the new year.
Today we sit down with Mike and Simon from their leadership team to run through what the data says and how we should interpret it.
To read the full report click here.
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