Josh Kopel | Award Winning Restaurant Consultant

Restaurant Consulting: Dana Shertz, Winning with RMD Group

Share with:

Restaurant Consulting

I’m always amazed when someone with absolutely no prior experience in our industry can open a place and dominate the market. Today we chat with Dana Shertz of the RMD Group who did just that.

In our conversation he shares how he was able to take the lessons he learned while scaling Calloway Golf and leverage them to create a hospitality empire.

TIME-STAMPED SHOW NOTES:

[3:16] Lessons from the sports industry: unpacking the fundamentals of business with Dana Shertz

[5:22] Building a relationship-focused business: How to leverage your vendors for success

[7:02] Pivoting to restaurants: the road that led a sports professional into the hardest industry on earth

[8:17] How to create a banger out of the gate: getting your financial house in order

[10:25] The top KPIs to keep track of and optimal review frequency

[12:30] The overlap between consulting and operating

[13:35] Pandemic drama: thriving through challenges

[14:53] Pulling in a crowd: the art and science of tapping into demand

[17:07] To compete or play your own game: the mentality of success

[21:04] The universal issues: what a consultant sees when they can see everything

[21:51] The benefit of mentoring others: learning how to work and think in different ways

[24:04] Cultural shifts: changing your mindset to align with generational values

[26:38] A philosophy of mutual investment: how to get the best out of your people

[28:11] A mentor’s mentors: the people who shaped and influenced Dana Shertz

[29:52] What will change and what won’t: the bird’s eye view

[31:28] Keeping a focus on what’s important: camaraderie in the industry

For more on the RMD Group go to https://rmdgroupsd.com

FULL COMP is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time.

________________________________

CLICK HERE to Chat with Josh

Free Download: 5 Steps to Achieve a 15% Net Profit

We have a lot more content coming your way!

Be sure to check out the FULL COMP media universe by visiting:

FULL COMP

Restaurant Marketing School

The Playbook

Industry Town Halls

Share with:

FREE DOWNLOAD

Leverage Digital Media to Drive Traffic to Your Restaurant

This free (and highly detailed) guide will outline how to tell your story in the most compelling way possible and how to share that story with the masses.

(Yep, even if you’re not a “tech” person!)

FREE DOWNLOAD

Lead Your Team Instead of Managing Them

This free (and highly detailed) guide will give you everything you need to know to build and lead a world class team from scratch, ensuring you work less and earn more. (Yep, even if you know nothing about leadership.)

FREE DOWNLOAD

Ready to Optimize, Manage and Grow Your Restaurant’s Profit Margin But Not Sure Where to Start?

This free (and highly detailed) cheat sheet will give you everything you need to know to set up your restaurant to maximize profitability. (Yep, even if you’re not a “business” person!)