Josh Kopel | Award Winning Restaurant Consultant

Technology for Restaurants: Reena and Bianca Shah’s Chado Tea Room Revolution

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Restaurant Margins

The chai tea latte you ordered at Starbucks this morning was made possible in no small part to the Shah family. Many believe that, Devan Shah, the prolific tea importer, is directly responsible for creating the American tea market as we know it today.

In this episode we chat with Devan’s wife and daughter, Reena and Bianca. Together they own Chado Tea Room, a 4 location tea salon based in Los Angeles.

Together we’ll unpack what it took to grow this 30 year old company and what it took to survive and thrive through a global pandemic.

For more on Chado Tea Room visit


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