As a business, creating and living by core values is a full time job. It’s a choice that changes the very genetic code of our restaurants. When done right, they answer every question and create a roadmap to the future.
Today we chat with John Cappasola, a culture-first leader who spent the pandemic doubling down on his commitment to living and leading by Del Taco’s core values, infusing unique ideas for restaurants into the very DNA of the business.
Today we unpack how to scale culture across over 600 locations, even in the midst of a global pandemic and the result it has on recruiting, retention and growth.
For more on Del Taco go to https://www.deltaco.com
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