
Ben Leventhal: Your Guests Didn’t Leave, They Forgot
What if your guests aren’t choosing your competitors, they just forgot you exist? Ben Leventhal has spent 20 years building the infrastructure that connects diners

What if your guests aren’t choosing your competitors, they just forgot you exist? Ben Leventhal has spent 20 years building the infrastructure that connects diners

If you needed more money today – gun to your head – do you have proven tactics that would generate revenue at a profitable rate? The McRib is a lever McDonald’s pulls when franchisee sales drop. Here are 7 revenue levers for your restaurant, from a $1.18 pricing fix worth $150K to a DM strategy that brings in 200-500 covers monthly for free.

What if the most valuable thing you could do for your restaurant is make yourself unnecessary? Rob Herold has operated a single Chick-fil-A in Bowie,

What if the city everyone dismissed as a chain mecca was actually the smartest place to build a restaurant empire? Rachel Cope didn’t wait for

The flow of your restaurant is probably being dictated by a 19-year-old part-timer. Before I optimized flow, my ignorance tax was $1,144,000 over three years. Here’s the framework that changed everything.

What if the city everyone dismissed as a chain mecca was actually the smartest place to build a restaurant empire? Rachel Cope didn’t wait for

What if the reason you keep breaking your own promises is that you’re relying on willpower to keep them? Jeff Fenster is the founder of

What if you are the biggest obstacle to your restaurant’s growth? Kyle Willis, VP of Growth at BELAY Solutions, has spent years watching high-capacity operators

Most operators think growth means adding more. More menu items. More locations. More channels. More promotions. More complexity. Randy Sharpe’s approach at Wahlburgers was the

Expert Summary The “why restaurants fail” diagnosis most operators reach for is almost always wrong. Restaurants don’t fail on food. They fail on memorability, demand,
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