
Helen Johannesen: Ownership Isn’t the Win You Think
What if owning a restaurant isn’t the win you think it is, but a risk most people misunderstand? Helen Johannesen didn’t just step into ownership,

What if owning a restaurant isn’t the win you think it is, but a risk most people misunderstand? Helen Johannesen didn’t just step into ownership,

What if the smartest thing you can do with your single biggest advantage is hand it to the competition? Brendan and Bianca Shah run Chado

What industry most closely parallels the restaurant business? The airline industry. Delta sells seats. So do you. Before you can optimize anything, answer one question: are you in the manufacturing business or the experience business? Most restaurants are confused, and that confusion is killing profitability.

What if the real thing holding your restaurant back is your refusal to trust your own taste? Jeremy Lett spent 26 years at Bloomin’ Brands

What if you can’t actually manage your people, and every hour you spend trying is the reason your restaurant won’t scale? Seth Gerber co-owns MIDA,

What if your guests aren’t choosing your competitors, they just forgot you exist? Ben Leventhal has spent 20 years building the infrastructure that connects diners

What if the most valuable thing you could do for your restaurant is make yourself unnecessary? Rob Herold has operated a single Chick-fil-A in Bowie,

What if the city everyone dismissed as a chain mecca was actually the smartest place to build a restaurant empire? Rachel Cope didn’t wait for

What if the reason you keep breaking your own promises is that you’re relying on willpower to keep them? Jeff Fenster is the founder of

What if you are the biggest obstacle to your restaurant’s growth? Kyle Willis, VP of Growth at BELAY Solutions, has spent years watching high-capacity operators
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