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Josh Kopel | Award Winning Restaurant Consultant

Restaurant Consultant Chef Quentin Garcia: Elevating Small Town Cuisine

What’s up with big chefs opening restaurants in small markets? The quest for that answer led me to Chef Quentin Garcia, who left successful restaurants in Napa to open a fine dining restaurant in Merced, California. His restaurant is the only fine dining restaurant in the area and today we sat down to discuss how his big-city cuisine is faring in a small town.

For more on Quentin’s restaurant, visit https://www.facebook.com/RainbirdRestaurant/.

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Full Comp is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time.

We have a lot more content coming your way! Be sure to check out our other shows:

Restaurant Marketing School

Restaurant expert videos & webinarsThe Playbook Takeaways

  1. Small markets can be a category of one. Quentin left Napa and became the only fine-dining option in Merced — no competition, lower costs, and a story the whole town tells for you.
  2. Don’t dumb it down — translate it. Big-city technique wins in small towns when it respects local tastes and price expectations.
  3. Scarcity builds demand. Being the only elevated room in the market turns every special occasion into your reservation.

Want the systems behind ideas like these? I’ve turned six years of Full Comp interviews into a free 5-day masterclass on building a restaurant marketing system that actually makes you money. Join the free masterclass →

Keep going: The Complete Restaurant Consulting Guide · Restaurant Marketing Strategies That Work · Restaurant Profitability Playbook

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About the Author: Josh Kopel is a Michelin-awarded restaurateur, restaurant consultant, and host of the Full Comp podcast — the voice of the restaurant industry. He has helped hundreds of restaurant owners build profitable, scalable businesses. Explore free restaurant resources →

Restaurant Labor Cost: Amir Hemmat’s Solution to Our Labor Crisis

Today’s labor crisis stems from a labor shortage. There just aren’t enough people willing to work in restaurants anymore…or are there? Today we’re sitting down with Amir Hemmat of Welcome Tech to uncover the solution to our labor crisis. Amir and his company have access to literally millions of legal workers qualified and excited to work in our industry. Who are these folks and where do they come from? Tune in to find out.

For more information on Amir and Welcome Tech, visit https://welcome.tech/.

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Full Comp is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time.

We have a lot more content coming your way! Be sure to check out our other content:

Yelp for Restaurants Podcasts

Restaurant expert videos & webinars

Restaurant Consultant Aaron Noveshen: Enhancing Restaurant Excellence

How do you get better at doing anything? Practice makes perfect and, today’s guest, Aaron Noveshen has over 30 years of experience in building big brands. It began with his own brand, World Wrapps, and evolved into a restaurant building engine for entrepreneurs looking to win from day one. We sat down to discuss Starbird, his latest venture that fuses together the lessons he’s learned from building countless brands for others and the latest restaurant tech available.

For more on Aaron Noveshen and Starbird, visit https://www.starbirdchicken.com/.

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Full Comp is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time.

We have a lot more content coming your way! Be sure to check out our other shows:

Restaurant Marketing School

Restaurant expert videos & webinars

Restaurants Technologies: Unlocking Success with Roger Beaudoin

What can save this industry from absolute destruction?

I’m betting on math and practical business fundamentals. That’s why I’ve invited Roger Beaudoin to chat on this episode. Roger has been preaching these ideals for years. He’s more than a teacher, he’s an owner and operator as well. Rather than giving us advice, he walks us through the strategy he’s using to turn the pandemic into a windfall.

Click to sign up for our weekly newsletter.

Click here to book time on my personal calendar.

Click here to download our Restaurant Recovery Guide.

Want to streamline your front-of-house operations and increase sales? Head over to http://restaurants.yelp.com/fullcomppodcast to claim your free page and learn more about these powerful tools for your business.

SHOW NOTES

  • Building a dream team restaurant is important
  • Allows you to have an exit strategy
  • Allows you to have time with your family and friends
  • Allows you to enjoy having a business
  • Saw an opportunity when running a ski resort
  • Inspired by a Switzerland bar with an international buzz
  • The ski resort he ended up at needed transforming
  • Sophistication
  • Community
  • Entertainment
  • Learned the business piece by piece
  • Training staff to have his back
  • Controlling costs to maximize profits
  • Creating a premium customer experience
  • Expanding the business to one day leave it
  • Technology was never Roger’s strong point
  • Never has an interest in technology
  • Created systems on pen and paper
  • It was Roger’s wife who convinced him to have an online platform to expand the business
  • Started the podcast 6 years ago
  • Roger’s wife is the CTO
  • Why Roger went back into restaurant operations
  • New restaurant opens pre-Covid
  • Investment in improvement
  • Creating a business model
  • Grab and Go market and cafe
  • Was ideal during Covid
  • Pivoting during Covid
  • Covid makes everything unstable
  • Taking the temperature of the room before making a decision
  • Using the loans
  • Redefining success
  • You don’t know what you’ve got until you start running it
  • Covid was a good thing overall for the new restaurant because of the grab&go model
  • Goals after Covid
  • Opening multiple locations
  • Lessons learned through the podcast
  • Chief Culinary Officer of The Cheesecake Factory
  • Philosophy on staff: lead by example and promote from within
  • Empower your staff
  • Not everyone will make it through Covid
  • We can only succeed by not giving up
  • Being excited for the future
  • Interviewing more podcast guests
  • Upgrading the Sales Stars video course

Restaurant Ideas: Ashishh Desai’s Proven Customer Growth Path

The typical business plan for most of us is to make great food, open the doors, and hope for the best. But, in today’s competitive market, we can’t afford to wait for our customers to come to us. Ashishh Desai of Menufy and HungerRush learned this lesson early in his career and there are countless lessons to be learned from the way he skillfully scaled his company. Today we sit down to discuss what an outbound marketing strategy looks like for the modern restaurateur and how, with just a little bit of effort, we can stand out in a crowd with unique restaurant ideas.

For more information on him and the solutions we discussed today, visit https://www.hungerrush.com/.

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Full Comp is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time.

We have a lot more content coming your way! Be sure to check out our other content:

Yelp for Restaurants Podcasts

Restaurant expert videos & webinars

Restaurant Consultant: Omer & Jennifer Horev’s Lifestyle Brand Transformation

Pura Vida is more than a restaurant, it’s a wellness brand that's selling peace of mind through nourishment. Today we sit down with the founders Omer and Jennifer Horev to discuss the essential elements of brand building and how to effectively scale without brand dilution. 

For more information on Pura Vida, visit https://www.puravidamiami.com/.

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Full Comp is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time.

We have a lot more content coming your way! Be sure to check out our other shows:

Restaurant Marketing School

Restaurant expert videos & webinars

Restaurant Ideas: Katy Casbarian’s Centenarian Ownership Insights

Eighty percent of restaurants don’t survive for longer than five years. Today we speak with Katy Casbarian, the owner/operator of Arnaud’s, a New Orleans restaurant that has survived for over 100 years. We discuss what it takes to create a business model that caters to both locals and tourists and how to run a successful business despite a century of varying economic conditions. As it turns out, in the competition between consistency and innovation, consistency, restaurant concepts are king

For more information on Arnaud’s restaurant, visit https://www.arnaudsrestaurant.com/.

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Full Comp is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time.

We have a lot more content coming your way! Be sure to check out our other content:

Yelp for Restaurants Podcasts

Restaurant expert videos & webinars

Restaurant Ideas: Elevate Your Bar Program with Jason Asher

If you’re looking to level up your bar program, Jason Asher is the expert that comes to mind. His company, Barter & Shake is directly responsible for influencing the evolution of cocktail culture over the last decade. Today we talk about the how to turn a drink into an experience, what a successful bar program looks like and how improving your bar improves your business.

For more on Barter & Shake visit https://www.bartershake.com

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Full Comp brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time.

We have a lot more content coming your way! Be sure to check out our other shows:

Restaurant Marketing School

Industry Town Halls

Restaurant Business Plan Template: Skills for Building Empires (Part 2)

We’re back with part two of our interview with Jim and Sabin from Cousins Maine Lobster. We continued our conversation by diving deep into the skills needed, best practices adopted, and the lessons learned as the cousins navigated their way through the difficulties of scaling a restaurant concept to massive proportions.

Want to Grow Your Business Fast? Check Our Restaurant Marketing Strategies.

That’s Sabin and Jim from Cousins Maine Lobster. For more on the guys and their restaurant group, visit https://www.cousinsmainelobster.com/.

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Full Comp is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time.

We have a lot more content coming your way! Be sure to check out our other shows:

Restaurant Marketing School

Restaurant expert videos & webinars

Restaurant Consultant Mark Braver: Opening 30 Restaurants Insights

Repetition is key to mastery. Today’s guest, Mark Braver has worked for some of the best concepts in the country and has personally opened over 30 restaurant locations. The lessons he’s learned through this process have led to a formulaic view of our industry that have not only made him a better operator, they can make us better too.

For more information on The Fifty/50 Restaurant Group, visit https://www.thefifty50group.com.

____________________________________________________________

Full Comp is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time.

We have a lot more content coming your way! Be sure to check out our other shows:

Restaurant Marketing School

Restaurant expert videos & webinars

Restaurant Labor Cost: Protect Your Business with Anthony Zaller

You don’t know what you don’t know. For many of us, the laws have changed on an almost daily basis on a local, state and federal level. Each change increases the odds of a slip up that could cost us thousands.

Today we chat with attorney Anthony Zaller who will run us through what we need to know to stay protected, what resources are at our disposal and what steps we need to take to remain compliant.

Below you’ll find links to the resources mentioned in Anthony’s episode:

Firm website:www.zallerlaw.com

Blog:www.californiaemploymentlawreport.com

SignUp for Our Weekly Newsletter: https://pineapplepost.news

Booktime on Josh’s personal calendar: https://bit.ly/3otQm8z

We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting:

Full Comp –www.restaurants.yelp.com/fullcomp

The Happy Mouth Morning Show –www.restaurants.yelp.com/happy mouth

Restaurant Marketing School –www.restaurants.yelp.com/marketingschool

Restaurant Influencers: The Playbook –www.restaurants.yelp.com/influencers

John Currence on creating a legacy brand

Chef John Currence did not set out to build an empire when he opened his first restaurant in Oxford, Mississippi but that’s what happened. John is a guy a lot like us. He built one concept, then two, then three in a very linear way over time. Then can Big Bad Breakfast. This is a restaurant that John launched for $65,000 and it became a national brand in a matter of years. Today we discuss how his brands have evolved to reach a national stage and how he’s had to evolve as an entrepreneur and chef in response. 

For more information on the chef and his brands, visit https://citygroceryonline.com/.

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Full Comp is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time.

We have a lot more content coming your way! Be sure to check out our other content:

Yelp for Restaurants Podcasts

Restaurant expert videos & webinars

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Leverage Digital Media to Drive Traffic to Your Restaurant

This free (and highly detailed) guide will outline how to tell your story in the most compelling way possible and how to share that story with the masses.

(Yep, even if you’re not a “tech” person!)

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Lead Your Team Instead of Managing Them

This free (and highly detailed) guide will give you everything you need to know to build and lead a world class team from scratch, ensuring you work less and earn more. (Yep, even if you know nothing about leadership.)

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Ready to Optimize, Manage and Grow Your Restaurant’s Profit Margin But Not Sure Where to Start?

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