Month: May 2024

Great restaurants stem from running great businesses and today we’re going to talk about the business of running restaurants. Our guides on this exploration of what a successful business plan looks like will be Karl and Sarah Worley, a married couple who turned their love of biscuits into a thriving restaurant brand.

They’ve built their business on the back of foundational principles and bleeding edge management strategies that have revolutionized their lives and their restaurant. Today we unpack the tactics, tools and strategies they’ve used to scale Biscuit Love from a food truck into a regional brand.

For more on Biscuit Love visit https://www.biscuitlove.com

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Full Comp is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time.

We have a lot more content coming your way! Be sure to check out our other content:

Yelp for Restaurants Podcasts

Restaurant expert videos & webinars

As you know, I’ve coached hundreds of restaurateurs to scale profitability through effective marketing and optimizing operations. These bonus episodes serve as mini-coaching sessions where I provide you with quick lessons to help you achieve the same amazing results without spending a dollar on marketing and advertising. Enjoy!

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Full Comp is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time.We have a lot more content coming your way! Be sure to check out our other content:

⁠Yelp for Restaurants Podcasts⁠

⁠Restaurant expert videos & webinars⁠

You’re only as good as your tools, every chef knows that. But what happens when the tool you need hasn’t been created yet?

Today we chat with Joshua Sharkey of meez, a former chef who sought to build the solution to his own problem.

In our conversation we discuss the challenges facing the modern chef and what it took to create the Culinary Operation System for the chef of the future.

For more information on meez, visit https://www.getmeez.com.

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Full Comp is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time.

We have a lot more content coming your way! Be sure to check out our other content:

Yelp for Restaurants Podcasts

Restaurant expert videos & webinars

No different than Season One, I find it impossible to pick out my favorite episodes from Season 2.

Having said that, I do have my favorite lessons….

We’ve got much more planned for Season 3 which launches January 5th.

SignUp for Our Weekly Newsletter: https://pineapplepost.news

Booktime on my personal calendar: https://bit.ly/3otQm8z

Downloadour restaurant recovery guide: https://bit.ly/2ZAcmo0

Wantto streamline your front-of-house operations and increase sales? Head over to http://restaurants.yelp.com/fullcomppodcast toclaim your free page and learn more about these powerful tools for your business.

As a leader, it takes courage to experience a problem and then chart the new course to remedy it. Vision is required to see that problem before it happens and make it part of your solution.

Andy Hooper of &pizza is that kind of visionary. His early investments in technology and company culture have paid dividends over the last 9 months. They spent 2020 growing the company and will expand even farther in 2021.

In this episode we unpack the management tools and resources he’s created and how he’s successfully utilized them despite the pandemic.

For more on &pizza visit www.andpizza.com

SignUp for Our Weekly Newsletter: https://pineapplepost.news

Booktime on my personal calendar: https://bit.ly/3otQm8z

Downloadour restaurant recovery guide: https://bit.ly/2ZAcmo0

Wantto streamline your front-of-house operations and increase sales? Head over to http://restaurants.yelp.com/fullcomppodcast toclaim your free page and learn more about these powerful tools for your business.

Most restaurants don’t make money. The ones that do, typically make very little. This is our reality and many of us have embraced it. But what about the group no one talks about: the restaurants that are making a killing, quietly and consistently. They all seem to be following the same formula and today we sit down with restaurant expert, David Scott Peters, to distill out the essential elements of that formula. Believe it or not, it has as much to do with people as it does process. 

To learn more about David and his programs, visit https://www.davidscottpeters.com/.

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Full Comp is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time.

We have a lot more content coming your way! Be sure to check out our other content:

Yelp for Restaurants Podcasts

Restaurant expert videos & webinars

How do we communicate with our customers when they’re not in our restaurant? Email has been the staple for decades but in a world where everyone is using their smartphone for everything, shouldn’t we explore our other options?

We recommend you Check Our Restaurant Marketing Strategies to Boost your Sales.

Today we chat with Mike Yan, founder of Manychat, a chatbot platform that gives us the ability to effortlessly connect with our guest via text, instagram, facebook and much more. Together we unpack the different ways this new tech enables us to engage and delight our guests.

TIME-STAMPED SHOW NOTES

[2:10] Leapfrogging email: the origin story of ManyChat

[5:30] Success with Facebook Messenger

[7:24] The merits of chat marketing: a world of effortless possibility on autopilot

[15:20] How to get an 80% open rate on your marketing efforts

[19:24] How to run a contest to drive engagement through the roof

[22:32] Data collection might be the new CRM

[25:05] It’s simple: get on board early or wait until you’ve lost the race.

That’s Mike Yan. For more on Manychat go to https://manychat.com

FULL COMP is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time.

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We have a lot more content coming your way!

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Restaurant Marketing School

The Playbook

Industry Town Halls

We’re better together. As an industry, there’s nothing we can’t accomplish if we work in collaboration with each other. But who’s going to be the hero that brings us together? In Orange County, California, that hero’s name is Stephen Ronnow. Stephen is the creator of the Restaurant Executive’s Luncheon, a monthly invitation-only event that brings together restaurant owners and operators in the spirit of community, collaboration, and education. Today we sit down to discuss what it takes to build something like this and Stephen provides the step by step process you can use to build something similar in your neck of the woods. 

For more information on Stephen and his company, be sure to check out his linkedin profile.

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Full Comp is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time.

We have a lot more content coming your way! Be sure to check out our other content:

Yelp for Restaurants Podcasts

Restaurant expert videos & webinars