Month: May 2024

Sometimes the only difference between those who succeed and those who fail is the decision to not give up. Today’s guest, Chef Brad Wise, is a testament to the grit required to build something prolific in our industry. In our conversation we discuss how to overcome a slow start and how he turned a failed bar into the hottest steakhouse concept on the West Coast. 

For more on his restaurant concepts, visit https://www.trustrestaurantsd.com/.

____________________________________________________________

Full Comp is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time.

We have a lot more content coming your way! Be sure to check out our other content:

Yelp for Restaurants Podcasts

Restaurant expert videos & webinars

Change is hard.

Becoming irrelevant is harder.

Today we chat we Joe Jackman who wrote the book on change.

Joe walks us through what real change can look like in our businesses, creating a blueprint for disruption and innovation within an industry that desperately needs both.

You can pick up The Reinventionist Mindset wherever books are sold.

We recommend you Check Our Restaurant Marketing Strategies to Boost your Sales

________________________________

CLICK HERE to Chat with Josh

Free Download: 5 Steps to Achieve a 15% Net Profit

We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting:

FULL COMP

Restaurant Marketing School

The Playbook

Industry Town Halls

Most of us don’t own a luxury hotel or a three star Michelin restaurant but that doesn’t mean that we’re not able to incorporate elements of luxury into our brands and our customer service experience. Today we chat with Chris Adams of the Ellis Adams Group, a luxury lifestyle consulting group that specializes in making folks feel special. In our conversation, Chris unpacks the small but important elements that make our guests feel seen and special.

Whether it’s unique restaurant ideas or innovative concepts, he emphasizes the significance of personalization and attention to detail in creating memorable dining experiences.

That’s Chris Adams. For more information on the Ellis Adams Group, visit https://www.ellisadamsgroup.com/.

____________________________________________________________

Full Comp is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time.

We have a lot more content coming your way! Be sure to check out our other content:

Yelp for Restaurants Podcasts

Restaurant expert videos & webinars

What I miss most about Louisiana is the sense of community I felt there. What I miss is exactly what compelled Chef Nina Compton to move there. Since arriving she’s opened multiple restaurants and has achieved every imaginable accolade including a James Beard award, the title of Best New Chef from Food & Wine and was listed as one of America’s Best Restaurants by Eater. Nothing could stop that momentum…except for a global pandemic. Today we discuss the long road ahead and the need to come together as a community if we’re going to make it out of this alive.

Click to sign up for our weekly newsletter.

Click here to book time on my personal calendar.

Click here to download our Restaurant Recovery Guide.

Want to streamline your front-of-house operations and increase sales? Head over to http://restaurants.yelp.com/fullcomppodcast to claim your free page and learn more about these powerful tools for your business.

SHOW NOTES

• Is reopening possible?
• Restaurants will be different
• Dining etiquette will be different
• Cons of pivoting to delivery
• Low check average
• Not ordering beverages
• Not ordering appetizers
• Goal is to break even for the next year
• Making profit is probably not realistic for a while
• Keep doors open until things bounce back
• Wondering whether to change careers
• Who would be hiring now?
• Some days there is hope that everything will be okay
• Some days considering getting a 9-5 job
• As an owner, you are emotionally invested in the restaurant
• Restaurant as a reflection of self
• Supply chain is counting on us
• Staff
• Farmers
• Wine producers
• Fisherman
• Grocers
• Communicating the realities of the restaurant ecosystem
• Not a lucrative business
• Low return on high workload
• People take for granted that plates, food, labor etc costs money
• The danger of raising prices
• Not wanting to turn away customers
• “Meals are about moments, memories, and those who surround you at your table.”
• What does this look like post-pandemic?
• People want restaurants to come back
• Food is very comforting and people need comfort
• The lead up to closing
• Trying to keep guests and staff safe
• Hand sanitizer
• Single-use menus
• Spacing tables
• Reopening strategy
• Keys to success

Here’s what we’re tackling in Season 6 of FULL COMP!

________________________________

CLICK HERE to Chat with Josh

Free Download: 5 Steps to Achieve a 15% Net Profit

We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting:

FULL COMP

Restaurant Marketing School

The Playbook

Industry Town Halls

You don’t know what you don’t know. What kept me up at night, no matter how many hours I put in at the restaurant, were people problems. How am I going to keep the good ones? What’s a painless way to get rid of the bad eggs? And how do I make sure everyone is rowing in the right direction?

Want to Grow Your Business Fast? Check Our Guide by Josh Kopel on Restaurant Marketing Strategies.

I feel like I always lacked the resources when it came to human resources.

That’s why I was so excited to chat with Carrie Luxem. She specialized on creating leaders and building teams. Today she runs of through the fundamentals of what a successful people program looks like and how we can implement it in a cost effective way.

For more on Carrie go to https://carrieluxem.com

FULL COMP is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time.

________________________________

CLICK HERE to Chat with Josh

Free Download: 5 Steps to Achieve a 15% Net Profit

We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting:

FULL COMP

Restaurant Marketing School

The Playbook

Industry Town Halls

Katie Reicher on the path to your dream job

There are many paths that lead to the same destination. For most chefs, they travel from restaurant to restaurant honing their skills until they eventually land their dream role at their dream restaurant. Today’s guest, through the power of focus and intention, seems to have found a shortcut. In our conversation Chef Katie shares how she landed her dream restaurant right out of culinary school and how she capitalized on that opportunity to land her dream job.

For more information on her restaurant, visit https://greensrestaurant.com/.

__________________________________________________________

Full Comp is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time.

We have a lot more content coming your way! Be sure to check out our other content:

Yelp for Restaurants Podcasts

Restaurant expert videos & webinars

We idolize the trailblazers…those heroes with enough courage to do something truly original. It’s easy to romanticize their struggles or attribute superhuman qualities that make them seem different than us.

But they’re not.

Celebrity Chef Mary Sue Milliken is just a person, like you and me but through patience, grit and the belief in a better future she has overcome overwhelming odds to become a celebrity chef, successful restaurateur, published author, television personality, wife and mother.

Today Mary Sue shares her path from culinary student to industry leader and the lessons she’s learned along the way.

For more on the chef go to www.bordergrill.com

________________________________

SignUp for Our Weekly Newsletter: https://pineapplepost.news

Booktime on Josh’s personal calendar: https://bit.ly/3otQm8z

We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting:

Full Comp –https://restaurants.yelp.com/full-comp-podcast/

The Happy Mouth Morning Show –https://restaurants.yelp.com/happy-mouth-podcast/

Restaurant Marketing School –https://restaurants.yelp.com/hospitality-marketing-podcast/

The Playbook –https://restaurants.yelp.com/the-playbook-restaurant-stories/